Terms and Conditions

 

I understand a lot of horses are different in size and shape and there are some tricky horses to fit gear to. Mac Tack is happy to alter any gear to your needs. Sometimes all that is needed is a larger browband on a smaller bridle or a longer throat lash ect.

There is a section in ‘checkout’ where you are able to fill in your requirements but you can also email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it


We are more than happy to make items to your measurements.  
Coming very soon will be a ‘Guide on how to send us your measurements’  


As all orders are custom made they are NON-REFUNDABLE
This is because there is such a large variety of selections that very few items are ever the same. Everyone has their own likes and dislikes and we find it very hard to sell returned items and usually end up having to sell at huge discounted prices just to move them on.  

There is a COLOUR CHART and MEASUREMENTS page so please check before you make any purchase. Ordering of wrong sized gear will not be our fault and are non-refundable. Also ordering of wrong colours will not be refunable either. 

Items can only be returned if there was an error on our part. If the error is Mac Tack's we will pay the cost of postage of the return of the 'wrong product' and the cost to send out the 'correct product'. Return of a wrong product will be 'replacement or store credit'.  Customers make the selection via the website, then we are emailed an automatic invoice directly from the website that will and can only show your exact selections. This cannot be altered by us so PLEASE select and double check your selections. 

All orders are custom made and can take up to 3 weeks for postage.
Payment is required before items are made.
Orders are sent through Australia Post. 
Mac Tack is a home based business so pick up is not an option. All orders are placed via the online website only 

 

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